Quotes
What your customer sees
Updated
When you send a quote or invoice, your customer gets a link to a page carrying your business details, not ours. Here's exactly what's on it, so you know what they're looking at when they ring you.
The quote page
Your business name, address and contact details sit at the top, then the quote number, who it's prepared for, the work, and every line with its price. Subtotal, VAT and total are shown before they're asked to do anything. If you set a valid-until date, the page says so.
There's no app to download and no account to make. The link works on any phone.
How accepting works
- They tap Accept quote.
- They type their full name — the page says "This records that you accepted the quote."
- They tap Confirm acceptance.
The page then reads "Accepted by [name] on [date]. Thanks — the trader will be in touch." Declining works the same way, with a confirmation step.
If you set a deposit, accepting takes them straight to the deposit invoice to pay by card.
What you see
- The quote flips to Accepted, showing the name they typed.
- The job moves to Quote accepted.
- The activity feed records it, so the "what did they agree to?" question always has an answer.
The invoice page
Same idea: your business first, the amount due, and — once Stripe is connected — a Pay invoice button that takes card payment. Without Stripe, the page asks them to arrange payment with you directly.
If the link stops working
A quote past its valid-until date shows "Quote not available" rather than an old price. If the customer says the link is dead, check the date — and send a fresh quote if the price still stands.